Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Queen's Hospital
2023-11-14
Person
5
5
0
Review of Queen’s - Accident & Emergency
14th November 2023
Overall good
Suggested improvements
Communication and update to patient
Queen's Hospital
2023-11-14
Person
5
5
0
Review of Queen’s - Accident & Emergency
14th November 2023
Had a great experience treated with professionalism and kindness every thing explained to me
Suggested improvements
Nothing
Queen's Hospital
2023-11-14
Person
3
5
0
Review of Queen’s - Accident & Emergency
14th November 2023
I rated dignity and respect low as I was in a bed in a corridor with no privacy whilst very unwell for 12 hours, this included being treated by nurses and consulted by doctors in a very public place when I was very vulnerable.
I was also offered 1 drink the whole time.
Suggested improvements
Provide some sort of privacy fix to avoid being treated in public even if space is an issue (e.g mobile curtain).
Queen's Hospital
2023-11-14
Person
4
5
0
Review of Queen’s - Accident & Emergency
14th November 2023
Every body tried
Suggested improvements
Waiting times of 6 hours plus is not a good thing
No offer of refreshment until 2300 hrs
Queen's Hospital
2023-11-14
Person
2
5
0
Review of Queen’s - Accident & Emergency
14th November 2023
I came in with symptoms of a suspected stroke. It ended up being a TIA. I waited 16hours before I see a doctor or anyone in A&E
I was moved from area to area and stood there while a nurse told the porter than had taken me to the department that they wouldn't treat me and I should of called an ambulance
The service was shocking
Suggested improvements
Everything. Having suffered a TIA and having extremely high bloodpressure I should not of waited 16 hours before being seen
Queen's Hospital
2023-11-14
Person
5
5
0
Review of Queen’s - Accident & Emergency
14th November 2023
I was given the greatest care by the very professional team.
Suggested improvements
Nothing, it was excellent
Queen's Hospital
2023-11-14
Person
4
5
0
Review of Queen’s - Accident & Emergency
14th November 2023
Was well treated and everyone was polite just had to wait a long time
Suggested improvements
Have more than one doctor on duty
Queen's Hospital
2023-11-14
Person
5
5
0
Review of Queen’s - Accident & Emergency
14th November 2023
Really knowledgable staff who cared for me with compassion and understanding. They went above and beyond and cared for me well. I was discharged as quickly as they could. Thank you
Suggested improvements
Nothing
Queen's Hospital
2023-11-14
Person
1
5
0
Review of Queen’s - Accident & Emergency
14th November 2023
Very poor service my daughter got brought in on oxygen she is 5 months and was on oxygen the whole time then got released the same night with nothing
Suggested improvements
Everything
Queen's Hospital
2023-11-14
Person
4
5
0
Review of Outpatient Team 1
14th November 2023
Care was of a good standard.
Suggested improvements
N/A